Brighton removals company

When you book your Brighton removals company, there are a few key things that you should look out for.

There are a lot of removal firms around the city. They range from the long established to the brand new startups. The vast majority of them are reputable, conscientious companies who abide to strict industry standards. But unfortunately, as in any industry, there are always some bad eggs and companies that aren’t up to scratch. But the good news is that, with the right research and due diligence, it is possible to avoid cowboys most of the time.

Here at Gold Bear Removals Brighton we have put together a few questions that you should ask before booking in your Brighton removals company.

Brighton removals company van

Is your Brighton removals company insured?

This is a very important consideration. Any and all reputable companies will be fully insured. At Gold Bear, we attach our insurance papers to all email confirmations as standard to show we have nothing to hide. If you go with an uninsured Brighton removals company, you are essentially putting all of your worldly goods in jeopardy. If any breakages or accidents occur, you want the piece of mind to know that they will be fixed or replaced sufficiently.

Some companies are only insured for items that they have personally packed. At Gold Bear, we are insured for everything we touch or come into contact with during the move. We also have public liability insurance to cover all eventualities. Be steadfast about this – check the Brighton removals company documents and check them again.


Does your Brighton removals company fill you with confidence?

The best rule here is to use your initial gut feeling and judgement to make a decision on the right company for you. Do they sound like they have the experience you would expect? Are they able to answer all questions you put to them helpfully and articulately? Are they polite and courteous? Do they come back to your emails and phone calls efficiently with the correct information?

Did they provide a clear and detailed estimate of the cost of the move, including any additional charges or fees?
Do they have a good reputation and positive customer reviews?
Do they have a clear and easily accessible website with information on the company’s policies, procedures, and certifications?
Are they licensed and insured to ensure that your belongings are protected during the move.
Do they have a team of experienced and professional movers who are trained to handle your belongings with care or are they employ casual and part time staff?
Do they offer a range of services to meet your specific needs, such as packing, unpacking, storage, and transportation?
Are they transparent about their process and providing you with a detailed plan of how they will handle your move.
Are they flexible and accommodating to any of your request or concerns during the move?
Are they communicative and responsive throughout the moving process, keeping you informed of any updates or changes to the schedule.
Do they provide any kind of a guarantee or warranty on their services?

Does your Brighton removals company provide any specialised services such as the below?

Packing and unpacking services
Unpacking is not a run of the mill service that everyone offers. Special attention has to be given when packing the house to know where everything goes at the other end. Sometimes even taking pictures are helpful to get things exact. Then remove all the excess packing materials at the end so the customer is not left with lots of rubbish at the end.

Fragile item packing and handling
What training do they have in this?

Storage solutions
What kind of options do they have? Warehouse? Is it temperature regulated? Or do they use shipping containers?

International moving services
Always make sure companies have a lot of experience in this area as a lot can go wrong when going such a long way and across borders.

Corporate relocation services
A company must have a comprehensive understanding of the unique needs and challenges of this type of move. The key to success in this area is careful planning, organisation, and communication.
The first step in a corporate relocation is to conduct a thorough assessment of the client’s needs. This may include taking inventory of all the items that need to be moved, determining the specific requirements for each item, and identifying any potential challenges or obstacles that may arise during the move.
Once the assessment is complete, the removal company should develop a detailed plan and schedule for the move. This plan should include specific timelines for each stage of the move, including packing, transport, and unpacking. It should also include any special requirements or considerations, such as the need for specialised equipment or additional personnel.

The next step is the execution of the plan, the removal company should work closely with the client to ensure that all deadlines are met and that the move runs smoothly. This may include providing regular updates on the progress of the move, as well as addressing any issues or concerns that arise.

The final step is the completion of the move, the removal company should ensure that all items have been safely and securely transported to their new location, and that the client is satisfied with the service. They should also provide guidance and support during the unpacking process, and ensure that all items are properly set up and installed in their new location.

Specialised vehicle transportation (e.g. for pianos or other large items)

Brighton removals company vehicles
Brighton removals company vehicles

Disassembly and reassembly of furniture
A successful removal company will have a team of skilled and experienced professionals who are able to disassemble and reassemble furniture quickly and efficiently. The key to success in this area is proper planning and organisation.
Before starting the disassembly process, the team should carefully inspect the furniture to identify any potential issues or challenges that may arise. They should also gather all the necessary tools and equipment, such as screwdrivers, spanners, Alan keys and pliers.
Once the team is ready, they should begin by carefully removing any loose parts or attachments, such as cushions or drawers. They should then proceed to disassemble the larger components of the furniture, such as the legs and frames, being sure to keep all the parts and hardware organised and labeled for easy reassembly.
During the reassembly process, the team should work with precision and attention to detail to ensure that all parts are properly aligned and secured. They should also test the furniture to ensure that it is stable and functional before wrapping and loading it onto the truck for transport.

Pet and plant transportation

Cleaning services

Custom crating for valuable or delicate items
A removal company that specializes in moving valuable or delicate items must take extra care in order to ensure that these items are protected during transport. One way to do this is by using custom wooden crates.
When preparing to crate valuable or delicate items, the removal company should first conduct a thorough assessment of the item to determine its specific needs. This may include taking detailed measurements, noting any fragile or protruding parts, and identifying any potential hazards.
Once the assessment is complete, the removal company can begin to design and build the custom crate. The crate should be made of durable materials such as wood, and should be designed to fit the item snugly with minimal movement. Padding and cushioning materials, such as foam or bubble wrap, should be used to further protect the item.
Once the crate is built, the item should be carefully placed inside and secured in place. All openings should be sealed with tape or other fastening materials to prevent any damage or loss during transport.
Finally, the crate should be clearly labeled with the item’s name, value, and any other relevant information. The removal company should also take extra precautions during transport, such as using specialised equipment or taking special routes to avoid potential hazards.

On-site moving consultations
These are hugely beneficial to the success of your move and also allows you to ask specific questions about your goods. At the same time you can get a feel for the company.

Organizing and decluttering services

Does your company provide a winch service?
A removal company may use a winch to move large or heavy items in or out of a window if the item is too big to fit through the door or if the item is located on an upper floor and cannot be easily carried down the stairs. This process is known as winching.
The removal company will first assess the size and weight of the item and the location of the window. They will then determine the best way to secure the winch and the item. This may involve attaching straps or ropes to the item and then attaching them to the winch. The winch will then be secured to the window frame or to a solid structure outside the window.
The removal company will then use the winch to carefully lower the item out of the window. They will ensure that the item is stable and secure during the entire process to prevent any accidents or damage to the item. They may also use padding or other protective materials to ensure the item is not damaged during the winching process.
Once the item is safely outside, the removal company will then transport it to the moving truck or storage unit. If the item is being moved into the window, the process will be reversed. The removal company will use the winch to lift the item into the window and then carefully maneuver it into the desired location.
It is important to note that winching is a specialized service that requires a high level of skill and experience. It should only be performed by a professional removal company that has the necessary equipment and training to safely and effectively move items in and out of a window.

Does your Brighton removals company suit you?

You should base your choices on the company that provides you the service you require. Everyone looks for something different in a Brighton removals company and everyone has different needs. Some have little to move and want a cheap service, satisfied with just one man and a van. Some people require a full packing service. Some require vehicles that are capable of driving from one end of the country to another. Some require a 7.5 tonne lorry, some require something much smaller. Every company offers something slightly different to their competitors and their differences may be what appeals to you. Bare in mind that the quote that suits you may not be the cheapest quote you get.

Look at each quote side by side and from all angles. Most companies quote in slightly different ways. For example, some companies include packaging and boxes in their quotes. Some have added charges if the time spills over. Some companies will charge more for Friday’s and weekends, and offer cheaper rates for early in the week. Again, any company worth its salt will be able to answer all your questions for you in an efficient and helpful manner.


Be wary of Brighton removals company quotes that seem to good to be true

…Because they often are. If a company is offering insanely low pricing, there may be a reason that they are able to be so competitive. Largely, any good, insured, reputable Brighton removals company will have similar overheads. It costs us all around the same amount for fuel, staff wages and insurance policies. If you’re looking at a much cheaper quote, if can often mean that the company is cutting corners somewhere along the line. Whether its paying inexperienced staff lesser than the going rate or cutting corners with their insurance policies, there may something going on. Ask questions.


Trust reviews when choosing your Brighton removals company

If you aren’t sure, a good starting point is to look online at reviews. You’ll find good impartial reviews on Google as well as platforms like Yelp and across various social media sites. Another great thing to do it so ask your proposed company for client testimonials and feedback . They should be able to send you some real customer reviews which should put your mind at rest. Asking friends for feedback is also a good way to help select your Brighton removals company.


We hope that this has helped you be more vigilant when you are choosing your Brighton removals company! Most firms out there are great and you should have no concerns, but these tips should help you separate out the good from the bad. If we can help you with any more advice or a quote, please do get in touch with us at Gold Bear .

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